Appointment Cancellation Policy
We understand that unplanned issues can come up and you may need to cancel an appointment. If that happens, we respectfully ask for scheduled appointments to be canceled at least 48 hours in advance (wedding appointments, including trials, we require two weeks notice). Our team wants to be available for your needs and the needs of all our guests. When someone does not arrive for a scheduled appointment, we lose the chance to brighten another guests day. When a guest misses multiple appointments without a 24 hour notice, we will then require a credit card information to hold future appointments. If an appointment is missed again, then the full amount of the appointment will be charged.